PLEASE! Make sure your email address is correct and complete. If it isn't then we can't answer your email. You would be surprised at how many people get this wrong. Also if using AOL, make sure your EMAIL is turned on! Several times a day we get email from AOLers who have their mail turned off. How frustrating to take the time to write a lenghty reply only to have it bounce. AOL users seem to have the most problems.